Return Policy

 

Return Policy

Due to the nature of personal care products, we do not accept returns of opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@teefpaste.com with your order number and photos of the issue. We will review the issue and determine an appropriate resolution.

To be eligible for a return, items must be unopened, unused, and in their original packaging.

Return requests must be submitted within 14 days of delivery.

If a return is approved, we will provide instructions for returning the item. If a return is approved for reasons other than damage or fulfillment error, the customer is responsible for return shipping costs.

Items sent back without prior approval will not be accepted.

 

Non Returnable Items

We do not accept returns for:

• Opened or used personal care products
• Subscription orders that have already processed
• Sale items
• Gift cards

 

Refunds

Once we receive and inspect an approved return, we will notify you of the refund status. If approved, refunds will be issued to the original payment method within 5 to 10 business days.

Original shipping charges are non refundable.

If more than 10 business days have passed since your refund was approved, please contact hello@teefpaste.com

 

Last updated: February 27, 2026